APAC Tier 1 Bank


At a Glance:

The need was to update the client’s online integration technologies that were end of life and out of support. These integration technologies were relied on by the client’s key customer and staff facing channel systems.

The Solution:

IntegrationWorks provided IBM DataPower Appliances and an Infrastructure design to integrate with their existing network and application infrastructure. In addition, IntegrationWorks provided consulting on service implementation best practices.

The Value:

  • Flexible, reliable enablement platform for business service provision.

  • The solution allowed the client to leverage existing business services across a greater variety of

    channels in complete adherence to information security standard and with confidence around

    availability and performance

  • Increase banking performance in speed and security.

    The Challenge

    Many of the clients’ key customer and staff facing channel systems relied on online integration technologies that are end of life and out of support, and urgently need to be updated to reduce operational risk.

    There was a planned Core Transformation project being scheduled for two years ahead and there was a need to move the banks systems onto a new online integration platform ahead of the Core Technical Refresh. Upgrading channel integration before the transformation was scheduled to reduce the diversity of the integration for the transformation and position the bank so that channel systems could take advantage of the new features of the upgraded mobility systems.

    The client also required a single point of control, access and validation for partner integration. This solution needed to satisfy the clients requirements for Information Security and provide flexible protocol options.

    IntegrationWorks’ Response

    Following an introduction to the client by IBM as a partner that specializes in the area of integration, IntegrationWorks was selected to provide a flexible, reliable enablement platform for their business service provision.

IntegrationWorks’ Approach

IntegrationWorks provided IBM DataPower Appliances and an Infrastructure Design to integrate the DataPower with their existing network and application infrastructure. In addition, IntegrationWorks provided consulting on Service implementation best practice; supporting infrastructure design; Service development lifecycle practices; and incorporation of the DataPower Appliances into Operational support.

As part of a second phase of the program,
IntegrationWorks have provided
Architectural and Purchasing guidance for a tiered implementation to provide compliance with the bank’s perimeter security requirements.

The DataPower solution was delivered in an iterative way, with two streams taking place simultaneously.

Stream 1:

  • High level Infrastructure Design

  • Detailed Infrastructure Design

  • Infrastructure Design

  • Infrastructure Implementation

  • Consultation on supporting infrastructure

    Stream 2:

    • Mentoring and guidance for the client’s integration

    • Consultation on integrating DataPower into existing DSLC tools and practices

    • Consulting on integration DataPower into existing operational support model

      Completing these as separate parallel streams allowed work on busines services to progress to timelines independently of the infrastructure implementation.

If you’d like to know more about our work with any customer, please contact us here:

Ready to talk to us?


Click on your nearest location to see offices in the area.


  • Level 6, Infosys House 79 Queen Street Auckland Central 1010
  • Level 12, State Insurance Tower, 1 Willis Street, Wellington, 6011
  • +64 4 499 0930


  • Level 10, 300 Ann Street, Brisbane, QLD 4000
  • +61 418 730 398
  • Level 10, 20 Martin Place, Sydney, NSW 2000
  • +61 2 8216 0726
  • Level 2, Riverside Quay, 1 Southbank Boulevard, Southbank, VIC 3006
  • +61 3 9982 4433


  • Level 131 Albert Square, Meadowside, Dundee, DD1 1DJ
  • +44 7880 443 009